Privacy Policy

Privacy Policy

We are EGMedical, s.r.o.

We operate an e-shop on the website

To provide our services, sell goods and operate our website, we process some personal data.

The processing of personal data is governed in particular by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27. April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) (“GDPR”)

I. Processing of personal data

A. Processing of personal data when using the contact form

If you enquire about our products and services, we will work with the contact details you provide, mainly via the enquiry form. These are: name, phone number and email address.

For what reason?
We will contact you through them to make further arrangements for goods and services.

On what legal basis?
This is processing on the basis of Art. 6 para. 1 lit. b) GDPR – contract negotiations, resp. taking pre-contractual measures at your request.

How long will we process personal data?
Unless we establish further cooperation, we will process your data for a maximum of 3 years from our last communication.

B. Processing of personal data in case of purchase

If you make a purchase with us, we will work with the data you fill in. These are mainly billing details: name, surname, address, e-mail and telephone.

For what reason?
We need to process personal data to fulfil our contract – to deliver our goods or services to you. We will also communicate with you via your contact details regarding the status of your order, complaints or questions.

We will also process personal data for the fulfilment of our obligations under the law (mainly for accounting and tax purposes, or for the settlement of complaints, etc.).

On what legal basis do we process personal data?
This is processing on the basis of Art. 6 para. 1 lit. b) GDPR – performance of the contract and Art. 6 para. 1 lit. c) GDPR – fulfilling our legal obligation.

How long will we process personal data?
During the period of performance of our service and thereafter for 2 years from the last time such service or goods were provided.

II. Who will get access to the data?

Your data will stay with us. However, some companies or other persons work for us and have access to the data because they help us run our e-shop. They are:
– the operator of the web hosting on which our presentation runs (THINline s.r.o., Jeseniova 1196/52, 130 00 Praha 3 – Žižkov),
– companies involved in the dispatch of ordered goods or claims (DPD, Czech Post, etc.).

We process personal data only within the European Union.

III. What else you should know

We do not have a designated data protection officer. If you have any questions about your personal data, please contact us at or call us at tel. č. +420 537 014 202.

Our company does not make decisions based on automated processing or profiling.

IV. Use of cookies

Cookies are text files containing small amounts of information that are downloaded to your device when you visit our website. Cookies are then sent back to the website or another website that recognises them on each subsequent visit.

Cookies perform a variety of tasks, such as allowing you to navigate between websites efficiently, remembering your preferences and generally improving the user experience. They can also ensure that the ads you see online are better tailored to your personality and interests.

The following cookies may be used on the website:
– Necessary cookies: these are required for the operation of the website, for example, to allow you to log into secure areas of the site and other basic functionality of the site. This category of cookies cannot be disabled.
– Analytical/statistical cookies: for example, they allow us to recognise and track the number of visitors and to monitor how our visitors use the website. They help us improve the way the site works, for example by making it easy for users to find what they are looking for. We only run these files with your prior consent.
– Advertising cookies: used to track preferences and allow us to show you advertising and other content that best matches your interests and online behaviour. We only run these files with your prior consent.

Please note that third parties (including, for example, external service providers) may also use cookies and/or access data collected by cookies on the website.

The only cookies currently used are: technical WordPress cookies, Google Analytics cookies. We do not use advertising cookies.

Further information about cookies and the current list of cookies can be found via the individual web browsers, most often under Developer Tools.

Consent can be expressed by means of a checkbox contained in the so-called “consent form”. cookie bar. You can also refuse cookies in your browser settings or set to use only some of them.

For more information about managing cookies in individual browsers, please refer to the browser help (F1).

V. Your rights in relation to the processing of personal data

The GDPR gives you, among other things, the right to contact us and ask for information about what personal data we process, to request access to this data and have it updated or corrected, or to request a restriction on processing, you can request a copy of the personal data we process, request that we delete your personal data in certain situations, and in certain cases you have the right to data portability. Processing on the basis of legitimate interest may be objected to.

If you believe that we are not handling your data correctly, you have the right to file a complaint with the Office for Personal Data Protection or take your claims to court.

These conditions are effective from 1.1.2022.